Effective Date: [December 1, 2024]
At Sinless Sourdough, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including your email address, when you sign up for our membership platform, make a purchase, or interact with our website. We are committed to safeguarding your data and complying with privacy laws including the California Consumer Privacy Act (CCPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you interact with Sinless Sourdough through our website or purchase from us, we may collect the following personal information:
• Email address (required for account creation, membership, and payment processing)
• Name (for account and membership management)
• Billing information (such as address and payment details, processed via Stripe)
• Demographic information (such as preferences and interests)
• Usage data (such as website activity, device information, and IP address)
This information is necessary to provide our services, process your payments, communicate with you, and improve your experience on our platform.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
• Transactional Communications: To manage your membership, send you important updates, subscription renewals, order confirmations, and billing-related information.
• Marketing Communications: If you have opted in, we may send promotional emails, newsletters, and updates on new products or services. You can opt-out of marketing communications at any time by following the “unsubscribe” link in our emails.
• Improvement of Services: To analyze and improve our website, membership platform, and customer support services.
3. Sharing Your Information with Third Parties
We do not sell, rent, or trade your personal information. However, we may share your personal data with trusted third parties who help us deliver our services. These third parties are required to protect your data and use it only for the purposes outlined in this policy. Specifically:
• Payment Processing: We use Stripe for payment processing, which may collect and store your email address and payment details for the purpose of completing your transaction. Stripe’s privacy policy governs how they handle your information, and you can review it here.
• Service Providers: We may share your email address and other personal data with email marketing platforms, customer support services, or analytics providers to enhance your experience with us.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we implement industry-standard security measures, no method of online transmission or storage is 100% secure. Thus, we cannot guarantee absolute security of your data.
5. Your Rights and Choices
Under CCPA and PIPEDA, you have the following rights regarding your personal information:
• Access: You can request to access the personal information we hold about you.
• Correction: You may request to update or correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-out of Marketing: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
California Residents (CCPA Rights)
If you are a resident of California, you have the right to request:
• Disclosure of the categories of personal information we have collected about you, the purposes for which the information was used, and the third parties with whom we may have shared it.
• Deletion of your personal information, subject to certain exceptions.
To exercise any of these rights, please contact us at the details below.
Canadian Residents (PIPEDA Rights)
If you are a resident of Canada, you may request access to your personal information and request its correction or deletion. We will respond to such requests in accordance with the provisions of PIPEDA.
To exercise any of your rights or if you have questions about our privacy practices, please contact us at:
[Your Contact Information]
6. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, improve our website, and track usage patterns. You can manage your cookie preferences through your browser settings.
For more information on how we use cookies and how you can control them, please refer to our [Cookie Policy] (if applicable).
7. Links to Other Websites
Our website may contain links to third-party websites that are not controlled by Sinless Sourdough. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised Effective Date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Sinless Sourdough
Email: Sinlesssourdough@gmail.com
This privacy policy is designed to be compliant with the California Consumer Privacy Act (CCPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to transparency and to protecting the privacy of our members and customers. If you have any questions or require further clarification, please feel free to contact us.