Sinless Sourdough Master Class
Exclusive Master Class Offer: 50% Off!
Join now and enjoy an incredible 50% discount on the regular price of $145.78 USD—just $72.99 USD for both your Sinless Sourdough Dehydrated Starter AND the Sinless Sourdough Master Class!
This special offer includes the Sinless Sourdough 150-Year-Old San Francisco dehydrated sourdough starter shipped straight to your door. You’ll then receive an email with all the details to access your Sinless Sourdough Master Class. In this Master Class you have access to both video and written, step-by-step instructions, on how to bring your low carb dehydrated starter to life and everything else you need to start baking delicious, gut-friendly low carb sourdough right away.
Don’t miss out on this limited-time offer to be a part of our Sinless family—your gateway to a healthier, low-carb baking experience!
Shipping and Returns of Sourdough Starter:
Shipping times vary depending on your (country). Shipments are sent from The Canada Post Office. Standard shipping usually takes up to 7 to 14 business days.
FREE Shipping is included within North America. Outside of North America shipping an additional shipping fee.
Once an order is processed and shipped, we are unable to modify the shipping address. If you need to update your address before the order is shipped, please contact our customer support team immediately. Email sinlesssourdough@gmail.com ASAP and in the subject line state that your address needs to be updated.
Return & Refund Policy
1. Perishable Goods (Sourdough Starter)
All sales of sourdough starter are final once the order has shipped. Due to the perishable nature of live sourdough cultures and applicable food safety considerations, we do not accept returns or issue refunds for such items after shipment.
Fermentation is a natural biological process and may be affected by handling, environmental conditions, storage, and feeding practices. Accordingly, we do not warrant or guarantee specific results. We remain available to provide reasonable product support in connection with our starter.
2. Digital Products (Master Class)
The Sinless Sourdough Master Class is a digital product that provides immediate access to proprietary content. Accordingly, all sales of the Master Class are final once access has been delivered or made available to the purchaser.
Notwithstanding the foregoing, and solely at our discretion and to the extent permitted by applicable law, we may approve a refund request. Where a refund is approved, the refund amount shall be calculated as follows:
the purchase price, less the value of the sourdough starter, currently USD 14.99;
less any shipping charges, if the order was shipped outside the USA or Canada; and
less a prorated access fee based on the number of days used out of 365 days.
For the purposes of this policy, access is deemed to commence on the date the Master Class is made available to the purchaser.
3. Damages, Defects, or Incorrect Orders
We take reasonable care in preparing and shipping each order. Upon receipt, you are responsible for inspecting your order promptly. If your item arrives damaged, defective, or incorrect, you must notify us within 7 days of delivery so that we may review the matter and determine an appropriate resolution.
To support our review, you must provide your order number and clear photographs of the item and packaging. We may require photographic evidence before approving any replacement, refund, or other remedy.
4. Shipping Times and Delays
Any shipping timeframes communicated on our website, at checkout, or in correspondence are estimates only and are not guaranteed. Orders are typically delivered within up to 14 days in Canada and the USA, and up to 20 days internationally. Delivery times may vary due to carrier delays, weather, customs processing, border inspections, holidays, or incorrect shipping information provided by the customer.
Once a package has been transferred to the carrier, we are not responsible for delays beyond our control. If a package appears to be lost, delayed, or undelivered, you must notify us promptly so that we may assist in investigating the issue with the carrier.
If a package is confirmed lost in transit by the carrier, and the delay or non-delivery is not attributable to an incorrect shipping address, customs hold, or border processing delay, we may, in our sole discretion, offer a replacement or other appropriate resolution.
5. Contact Us
If you have any questions or concerns regarding your order, please contact us at:
Email: sinlesssourdough@gmail.com
Subject Line: Order Concern – [Your Order Number]
6. General
Nothing in this policy is intended to limit any rights that cannot be lawfully excluded under applicable consumer protection legislation. In the event of a conflict between this policy and mandatory applicable law, the mandatory law shall prevail.
One important note: for Quebec and Canadian distance-sales compliance, the exact terms should still be checked against how you sell, ship, and present cancellation rights at checkout.
If you cancel the Master Class, your refund will be calculated on a pro-rated basis, subtracting the cost of any starter already shipping and the value of the moths you have already used during a 1-year period.
Sinless Sourdough Master Class is not non-transferable, meaning you cannot transfer or share your Master Class login information with others once you’ve gained access to the content. This policy protect our copyrighted materials, formulas, recipes, etc. ensuring the ownership and integrity of our intellectual properties and pricing structure, and maintains a secure and personalized experience for all members.
Account Registration and Login Issues:
- From the website’s home page (sinlesssourdough.com), scroll down to the Starter + Master Class Box. Click the box. The box will take you to the check out page.
- Fill out the Account and Payment information.
- Scroll down to the Copyright Notice and Terms of Use Agreement. Click that buttons to read the agreements. If you are aligned with this agreements click that boxes.
- Read the statement below this box regarding Celiac disease. Click the blue button called Celiac Disease and read about this disease.
- If you are aligned with both statements click the boxes to move to the check out page. On the check out page fill out your payment details information and click the “Submit and Checkout Button.”
At the top of the website home page click Master Class Login. On the membership login page click the button that says “Lost Password” and follow the directions. You will be sent an email with a password reset link.
Login in as a member and go to the top menu and click Master Class Account. You can change your details on this page. Don’t forget to click “Save” after making any changes.
Payment Options:
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.
- Check out Stripe Security at: https://docs.stripe.com/security
Yes, we use Stripe. Stripe is an online payment processing platform that allows businesses to accept payments securely over the internet. It supports a wide range of payment methods, including credit cards, debit cards, and other digital wallets. With stripe and through encryption your payment details are protected and ensure a secure checkout experience. We do not store your credit card information on our servers.
- Check out Stripe Security at: https://docs.stripe.com/security
Currently, we only accept one payment method per order. If you wish to split the payment, we recommend using a service like PayPal, which allows you to link multiple payment sources.
Payment Security:
Yes. We use Stripe, which protects your credit card information through:
- Encryption of all sensitive data
- Tokenization (your card details are never stored in plain text)
- Isolated, secure hosting environment
- Check out Stripe Security at: https://docs.stripe.com/security
Stripe is:
- PCI-DSS Level 1 Certified (highest security standard for payment data)
- Compliant with global privacy frameworks
- Regularly audited for security
- Check out Stripe Security at: https://docs.stripe.com/security
Multi-factor authentication options
- Secure HTTPS connections
- Monitoring for potential fraud
- Role-based access controls
- Check out Stripe Security at: https://docs.stripe.com/security
Immediate notification if any potential risks are detected
- Proactive scanning for compromised information
- Immediate action to protect your data
- Additional Security Features
- Two-factor authentication available
- Audit logs to track account activities
- Continuous updates to security infrastructure
- Check out Stripe Security at: https://docs.stripe.com/security
Rest assured, we take the protection of your personal and payment information seriously.
Product/Service Information:
Once an order is placed, it is processed immediately for faster shipping, so we are unable to modify or cancel orders once the Sinless Low Card Dehydrated Starter has been shipped. If you need assistance with an order, please contact us as soon as possible at sinlesssourdough@gmail.com
Troubleshooting Product or Service Issues:
We’re sorry to hear that your item arrived damaged. Please contact our customer service team within 7 days of receiving the product. Email sinlesssourdough@gmail.com We will ask for photos of the damage to process a return or replacement.
If you encounter any issues with your product, please contact customer support at sinlesssourdough@gmail.com We may ask for photos to provide support.
Privacy and Security:
We use SSL encryption to safeguard your personal data, including payment information, during transmission. Your privacy is very important to us, and we never share or sell your personal details to third parties.
Check out our Privacy Policy: https://sinlesssourdough.com/privacy-policy-2/
No, we do not store any credit card information on our servers. All payment processing is done securely through trusted third-party services like PayPal and Stripe. Here is the Stripe security link: https://docs.stripe.com/security
Yes, if you wish to delete your account, please contact us at sinlesssourdough@gmail.com We will process your request and remove your account from our system.
You can contact our customer support team by email at sinlesssourdough@gmail.com
Privacy Policy:
We collect the following personal information when you interact with our website or make a purchase:
Email address: Required for account creation, master class, and payment processing through Stripe.
- Name: For account and master class management.
- Billing information: Including address and payment details, processed securely via Stripe.
- Demographic information: Such as preferences and interests.
- Usage data: Includes website activity, device information, and IP address.
- Check out Stripe Security at: https://docs.stripe.com/security
This information helps us provide our services, process payments, communicate with you, and improve your experience.
We use your personal information for the following purposes:
- Transactional communications: To manage your master class, send updates, subscription renewals, order confirmations, and billing-related information.
- Marketing communications: If you have opted in, we may send you promotional emails, newsletters, or updates about new products and services. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
- Improvement of services: To analyze and enhance our website, master class platform, and customer support.
- To provide you with master class services, we collect and store personal data, such as your name, email address, and payment information. This data is used to manage your master class, process payments, and grant you access to the content or services you’ve signed up for.
- We take reasonable steps to protectyour personal information from unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security measures, including encryption and secure payment gateways. However, while we make every effort to ensure your data is secure, no online transmission or storage method is completely risk-free, and we cannot guarantee absolute security.
- Third-Party Services
To process master classes and payments, we use third-party services such as Paid Memberships Pro, and payment processors like Stripe, PayPal and Google Pay. These services may collect and store your personal information in accordance with their own privacy policies. For detailed information on how your data is handled by these third-party services, please review their respective privacy policies.
By using our website and services, you consent to the collection and use of your personal information as outlined above. You also have rights regarding your personal data, including the ability to request access to, correction of, or deletion of your information.
Here are the policies:
https://stripe.com/en-ca/privacy
- We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties who help us deliver our services, such as:
- Payment processing: We use Stripe to process payments. Stripe may collect and store your email address and payment details.
- Service providers: We may share your personal data with email marketing platforms, customer support services, or analytics providers to enhance your experience. These third parties are required to protect your data and use it only for the purposes outlined in this policy.
Under the California Consumer Privacy Act (CCPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You may request to update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-out of marketing: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
- California Residents (CCPA Rights):
As a California resident, you may request:- Disclosure of the categories of personal information we’ve collected, the purposes for which we’ve used it, and the third parties we’ve shared it with.
- Deletion of your personal information (with some exceptions).
A: Canadian Residents (PIPEDA Rights):
- As a Canadian resident, you can request access to, correction, or deletion of your personal information in accordance with PIPEDA.
- To exercise your rights or ask any questions, please contact us at the details below.
Yes, we use cookies and similar tracking technologies to enhance your website experience. Cookies allow us to remember your preferences, improve our website, and track usage patterns. You can manage your cookie preferences through your browser settings.
- For more information on how we use cookies and how you can control them, please refer to our cookies policy: https://sinlesssourdough.com/cookies-policy/
Our website may contain links to third-party websites such as Amazon.com and Amazon.ca and some of our endorsed brand websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
Yes, we may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised Effective Date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at: sinlesssourdough@gmail.com
https://sinlesssourdough.com/privacy-policy-2/
This privacy policy is designed to comply with the California Consumer Privacy Act (CCPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to protecting your privacy and being transparent about our practices. If you have any questions or need further clarification, don’t hesitate to contact us.