Privacy Policy

Last Updated: July 2025

Sinless Sourdough™ (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://sinlesssourdough.com (the “Website”), purchase our products, or participate in our memberships and community.

This policy is designed to comply with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable U.S. privacy laws such as the California Consumer Privacy Act (CCPA/CPRA).


1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

  • Name
  • Email address
  • Billing and shipping address
  • Purchase history
  • Membership account information

Payment Information

  • Payments are processed securely through third-party payment processors (such as Stripe).
  • We do not store full credit card numbers or sensitive payment data.

Automatically Collected Information

  • IP address
  • Device type and browser information
  • Pages viewed and interactions with the Website
  • Approximate location (city/region level)

This information is collected through cookies and similar technologies. Please see our Cookie Policy for details.


2. How We Use Your Information

We use your information for the following purposes:

  • To process purchases and deliver products or services
  • To create and manage user accounts and memberships
  • To send transactional emails (order confirmations, access details, updates)
  • To provide customer support and respond to inquiries
  • To improve our Website, content, and offerings
  • To send marketing or educational emails only if you have opted in

You may unsubscribe from marketing emails at any time using the link provided in our communications.


3. Sharing of Information

We do not sell your personal information.

We may share limited personal information with trusted third parties only as necessary to operate our business, including:

  • Payment processors (e.g., Stripe)
  • Email and communication platforms
  • Website hosting and analytics providers
  • Membership and course delivery platforms

All third parties are required to protect your information and use it only for authorized purposes.


4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or contractual obligations
  • Opt out of marketing communications

Requests can be made by contacting us using the details below.


6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what categories of personal information we collect and why
  • Request deletion of your personal information
  • Confirm that we do not sell your personal information

To exercise these rights, contact us at the email address listed below.


7. Canadian Privacy Rights (PIPEDA)

If you are a Canadian resident, you may request access to your personal information and request corrections. We will respond in accordance with PIPEDA requirements.


8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze usage, and support marketing efforts.

You can manage your cookie preferences through your browser settings or our cookie consent tools. For full details, please review our Cookie Policy.


9. Third-Party Links

Our Website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.


11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Sinless Sourdough™
📧 sinlesssourdough@gmail.com

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